This practice complies with the 1998 Data Protection Act and this policy describes our procedures for ensuring that personal information about patients is processed fairly and lawfully.
Staff at Premier Dental Care takes all necessary precautions to safeguard against all blood borne infections. We follow strict guidelines from the department of health by complying with the HTM01-05 Document. The Health and Safety of our patients is of utmost importance.
In this practice we take complaints very seriously and try to ensure that all our patients are pleased with their experience of our service. When patients complain, they are dealt with courteously and promptly so that the matter is resolved as quickly as possible.
Child Protection Policy
Members of the dental team are in a position where they may observe the signs of child abuse or neglect or hear something that causes them concern about a child.
We are committed to being a friendly and approachable practice whilst at the same time providing the highest standard of dentistry appropriate to each individual’s personal circumstances and needs while using the most up to date technology and knowledge.
It is the practice policy to give patients full information about the cost of their dental care before any treatment is undertaken. Information on NHS charges for the most common treatments is available at reception. Our private fee scale is available following discussion with your dentist who is best placed to address your needs.
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